Legal Notice

Welcome to our website.

This Legal Notice provides information about the operation and use of this website, product and order information, third-party services, website rules, intellectual property, and other matters relating to the use of our online services.

We aim to operate this website in accordance with applicable laws and regulations and provide consumers with product information, online ordering, order processing, delivery, customer support, and related services.

1. Website Operator and Contact Information

This website is operated and maintained by the website operator and is intended to provide customers with access to product information, online shopping, order processing, delivery services, after-sales support, and customer assistance.

Website:
This Website

Customer Support:
📧 hortensiomaya555@gmail.com

If you have any questions regarding our website, products, orders, delivery, after-sales service, or other related matters, please contact us using the email address above.

2. Website Content and Product Information

We make reasonable efforts to ensure that product names, descriptions, images, specifications, features, and other information displayed on this website are presented as accurately and clearly as reasonably possible.

Product information may be updated from time to time due to changes in availability, supply, technical specifications, or service arrangements. If an obvious error or omission is identified, we will make reasonable efforts to correct or update the relevant information.

Product images are provided primarily for illustration and product presentation purposes. Actual product appearance, color, details, or other visual characteristics may vary to a reasonable extent due to lighting conditions, photography, display settings, manufacturing batches, or other factors.

Where specific product dimensions, materials, specifications, or functions are provided, customers should refer to the latest information displayed on the relevant product page.

3. Products, Prices, Availability, and Orders

Product names, images, specifications, features, prices, availability, delivery areas, and other information displayed on this website are provided to help customers understand the products and services offered.

Product prices, inventory levels, availability, and sales status may change from time to time. Website information should not be interpreted as an unconditional guarantee that a particular product will remain continuously available.

After an order is submitted, we will process the order based on the information provided, product availability, payment status, delivery conditions, and other relevant circumstances.

In certain situations, such as product unavailability, obvious pricing or information errors, incomplete payment, delivery restrictions, technical problems, or other reasonable circumstances, we may need to contact the customer for clarification or take appropriate action regarding the order.

If an order has already been paid for but cannot reasonably be fulfilled, any applicable refund will be handled in accordance with applicable law and our relevant refund policy.

4. Intellectual Property

Unless otherwise stated, the content of this website, including text, photographs, graphics, page layouts, logos, trademarks, videos, software, website structure, and other materials, may be protected by applicable intellectual property laws.

Except where permitted by law or with authorization from the relevant rights holder, users may not reproduce, modify, distribute, publish, sell, commercially exploit, or otherwise use website content without appropriate authorization.

Customers may browse and use website content as reasonably necessary for normal use of the website and its services.

Access to or use of website content does not constitute a transfer, sale, assignment, or unrestricted license of any intellectual property rights.

5. Third-Party Services and Links

This website may incorporate services or links provided by third parties, including payment providers, shipping and logistics providers, analytics services, technical service providers, and other external platforms.

Third-party services are generally operated independently by their respective providers and may be subject to separate terms of service, privacy policies, and other applicable rules.

Because third-party services are operated independently, we cannot fully control their content, availability, operation, security measures, or service performance.

Where appropriate, customers should review the applicable terms and privacy policies provided by the relevant third-party service provider before using such services.

6. Acceptable Website Use

When using this website, you are expected to comply with applicable laws and regulations and respect the legitimate rights and interests of the website operator and other users.

You must not use the website to:

• Submit false, fraudulent, or materially misleading information;

• Gain or attempt to gain unauthorized access to restricted areas, systems, servers, or administrative functions;

• Interfere with the normal operation of the website, servers, or networks;

• Upload viruses, malicious software, or other harmful code;

• Circumvent, disable, damage, or attempt to bypass website security measures;

• Infringe intellectual property rights, privacy rights, or other lawful rights of third parties;

• Copy, scrape, modify, distribute, or commercially exploit website content without authorization where such activity is not legally permitted;

• Use the website for fraudulent, unlawful, abusive, or otherwise inappropriate purposes.

Where conduct may reasonably affect website security, service stability, or the normal use of the website by others, we may take appropriate measures to the extent permitted by applicable law.

7. Website Availability

We take reasonable measures to maintain the normal operation of this website. However, due to the nature of internet services and technical systems, continuous availability and completely error-free operation cannot always be guaranteed.

Certain website functions may temporarily become unavailable or operate differently due to circumstances such as:

• Scheduled maintenance or system upgrades;

• Server or hosting problems;

• Network connectivity issues;

• Software or system updates;

• Cybersecurity incidents;

• Interruptions affecting third-party services;

• Other technical problems or unforeseen circumstances.

Where a service interruption occurs, we will make reasonable efforts to restore affected services as soon as practicable.

8. Events Beyond Reasonable Control

Certain delays or interruptions affecting website services, order processing, or delivery may result from circumstances that are beyond our reasonable control.

Such circumstances may include:

• Natural disasters;

• Severe or extreme weather;

• Fire or flooding;

• Earthquakes;

• War, civil unrest, or major public emergencies;

• Government actions or changes in applicable laws and regulations;

• Internet, telecommunications, or network failures;

• Logistics or transportation disruptions;

• Failures affecting third-party service providers;

• Other events that could not reasonably have been anticipated or controlled.

In such circumstances, we will take reasonable steps to reduce the impact on customers where practicable.

Nothing in this section is intended to affect any mandatory rights consumers may have under applicable law.

9. Consumer Rights

Nothing in this Legal Notice is intended to exclude, restrict, or reduce any mandatory consumer rights provided under applicable law.

If any provision of this Legal Notice conflicts with a mandatory provision of applicable law, the mandatory legal provision will prevail to the extent required.

Consumers' statutory rights relating to withdrawal, returns, refunds, product conformity, consumer protection, data protection, and other legally protected matters remain unaffected by this Legal Notice.

10. Related Website Policies

For additional information regarding the services provided through this website, customers may also review the following policies where applicable:

• Terms of Service

• Privacy Policy

• Shipping Policy

• Return & Refund Policy

• Warranty Policy

• Cookie Policy

These policies provide additional information concerning website services, personal data processing, delivery arrangements, returns, refunds, warranties, cookies, and other related matters.

Where different policies apply to different circumstances, the relevant policy will be considered together with applicable law and the specific circumstances of the matter.

11. Updates to This Legal Notice

We may revise or update this Legal Notice from time to time in response to changes in applicable laws, business operations, website functions, or services.

Any updated version will be published on this website together with the applicable update date.

Where applicable law requires notice regarding changes that may materially affect consumers' rights, we will take the appropriate steps required by law.

Customers are encouraged to review this page periodically to stay informed about the current version of this Legal Notice.

12. Contact Us

If you have questions regarding this Legal Notice, website content, product information, orders, delivery, or after-sales services, please contact us:

Customer Support

📧 hortensiomaya555@gmail.com

Please include relevant order information or details about your inquiry whenever possible so that we can understand your request and provide appropriate assistance.

We will review your inquiry and respond as soon as reasonably practicable.

Thank you for visiting and using our website.